English Dictionary

mystery guest

名詞

(marketing, business) An individual hired by a company to pose as a customer in order to evaluate the quality of its service. / (television) A guest star whose identity is kept secret.

日本語の意味

（マーケティング・ビジネスの文脈で）サービス品質の評価を目的として、あたかも顧客として参加するよう雇われた人物。 / （テレビの文脈で）出演者の中で、身元が秘密にされているゲスト。

The company hired a mystery guest to evaluate the quality of its customer service during the busy weekend.

その会社は、繁忙な週末に顧客サービスの質を評価するために覆面調査員を雇った。

意味（1）

(marketing, business) An individual hired by a company to pose as a customer in order to evaluate the quality of its service.

For example, an amusement park may hire an outside marketing firm to send a mystery guest to the park to evaluate his or her experiences with the park's sales and service employees.

意味（2）

(television) A guest star whose identity is kept secret.

On this show the celebrity guest came out dressed in a costume that hid his or her identity. Based on the costume the panel asked questions until they figured out the identity of the guest. The mystery guest in this sentence is dressed as Cap'n Andy, the captain in Jerome Kern's classic Show Boat, and the set was the deck of a paddle-wheel steamer.

mystery guests （ plural ）