As the company reorganized, Jenna was reluctantly appointed the flack catcher for the PR team's mistakes.

Even when they tried to stay behind the scenes, the flack-catchers were always blamed first when the campaign faltered.

The flack catchers shielded the CEO from criticism after the product recall.

As the team's designated flack-catcher, Olivia took the heat for the campaign's mistakes so the rest of us could regroup.