An absolute respect for the Monumental is entirely unthinkable: at best, it can only bolster itself upon æsthetic revulsion against an uncontenting Present.

“Oh, he'll make it,” said Knox. Justin snickered. “Wanna bet?” Knox's smile thinned.

He seems to be ill. Her eyes seem blue. It must have seemed to her she was safe. How did she seem to you? He seems not to be at home. It seems like rain.

Resolving escalations tends to require large amounts of time and energy from the support engineer working on an escalation and from the manager driving it. If those individuals are also required to attend to other issues, they will either neglect other customers (not good) or do a poor job of driving the escalation (very bad).