In a subsequent expurgated retelling, his complaint that the customer had been a f*cking pain in the ass was reported as a pain in the rear.
a pain in the rear
[T]his matter of the vanishing bridge must have been arranged in order to put him in a properly subdued and tractable frame of mind.
Research for program's subject matter is like mining gold. The more raw material we have, the more likely we are going to find gold nuggets. But this step is often overlooked and a program is armchaired from the office of the vice-president or vice-president of sales.
armchaired
For what's more miserable than discontent?
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