And inspiring good relationships is all about immeasurables: it is about inspiring purpose, compassion and attentiveness.

What's so funny about Maggie Smith's dowager of Downton is that it's basically a piss-take; but so good a piss-take that everyone takes it for real, because that's how we'd like to view our decaying aristocracy.

Do not forget quoteworthy comments from stakeholders in the process.

He managed to get back Lorraine; made truce with the Hungarians, who were excessively invasive at that time. Truce with the Hungarians; and then, having gathered strength, made dreadful beating of them; two beatings,—one to each half, for the invasive Savagery had split itself, for better chance of plunder; […]