Last Updated:2025/11/21

When the outage proved unusual, the customer was frustrated to find only a script monkey on the line who could not deviate from the canned responses.

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When the outage proved unusual, the customer was frustrated to find only a script monkey on the line who could not deviate from the canned responses.

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予想外の障害が発生したとき、顧客は台本どおりにしか対応できないオペレーターしかつながらず、苛立ちを覚えた。

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