Last Updated
：2025/12/04
follow the sun
Noun
uncountable
Japanese Meaning
ビジネスのサポートチームを複数のタイムゾーンに配置し、常にどこかの地域で営業時間が確保されることを目指す運用プロセス / グローバルに配置されたチームが、各地域の営業時間に合わせて連携し、365日24時間体制のサービス提供を実現する仕組み
Quizzes for review
Process where a business places its support teams across several time zones, so that it is business hours in at least one zone at all times.
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follow the sun
The follow the sun strategy allowed our support teams to hand off issues between time zones so customers could always reach someone during business hours.
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The follow the sun strategy allowed our support teams to hand off issues between time zones so customers could always reach someone during business hours.
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