THE customer is king. So some firms have started appointing chief customer officers (CCOs) to serve the king more attentively. These new additions to the (already crowded) C-suite are supposed to look at the business from the customer’s point of view.

The ship nosed through the minefield.

Pseudostrabimus generally occurs in infants and toddlers whose facial features are not fully developed. The bridge of their nose is wide and flat. With age, the bridge will narrow and the epicanthal folds in the corner of the eyes will go away.

Stand and deliver! Your money or your life!