The user asked if she could access the appropriate help desk ASAP, but Ben's colleague simply said 'No' and hung up. And that, says Ben, was the first time I ever saw a ticket closed with the cause code PEBCAK. Which for those of you with bad memories for acronyms stands for Problem Exists Between Chair And Keyboard. Ben told us this was certainly not the last time his help desk applied code PEBCAK.

Hodgson's approach may not illuminate proceedings in Poland and Ukraine but early evidence suggests they will be tough to break down.

And now I want to know exactly what the lightskirt told you.

Many click beetles have serrate antennae.