Do not forget quoteworthy comments from stakeholders in the process.

What's so funny about Maggie Smith's dowager of Downton is that it's basically a piss-take; but so good a piss-take that everyone takes it for real, because that's how we'd like to view our decaying aristocracy.

He managed to get back Lorraine; made truce with the Hungarians, who were excessively invasive at that time. Truce with the Hungarians; and then, having gathered strength, made dreadful beating of them; two beatings,—one to each half, for the invasive Savagery had split itself, for better chance of plunder; […]

And inspiring good relationships is all about immeasurables: it is about inspiring purpose, compassion and attentiveness.