impersonality

Noun

uncountable usually

The state or quality of being impersonal

Japanese Meaning

個人的な感情や私情が排除され、客観的・無感情な状態であること

The impersonality of the automated responses made customers feel disconnected, even when the information was accurate.

自動応答の非個人的な性質は、情報が正確であっても顧客に疎外感を抱かせた。

Sense（1）

The state or quality of being impersonal

Yet paradoxically, Huston being Huston, its most personal quality is the director's self-effacement, its impersonality.

impersonalities

（ plural ）