Last Updated：2025/11/22

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Someone hired by a company to pose as a customer in order to evaluate the quality of its service.

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mystery shopper

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Source Word

mystery shopper

Noun

Someone hired by a company to pose as a customer in order to evaluate the quality of its service.

Japanese Meaning

企業に雇われ、顧客として装い、サービスの質を評価するために探偵調査を行う人物

What is this buttons?

The mystery shopper quietly noted the server's attitude and the cleanliness of the dining area.

Google Translation / DeepL Translation

会社に雇われ、顧客を装ってサービスの質を評価する人物は、店員の態度や店内の清潔さをひそかに記録した。

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Sense（1）

Someone hired by a company to pose as a customer in order to evaluate the quality of its service.

Mystery shoppers: The judging for the Station of the Year categories takes the form of a mystery shopper-style visit, with judges visiting the nominated station and viewing the facilities and services through the eyes of a traveller. This allows the stations to be viewed objectively and fairly.

Google Translation / DeepL Translation

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mystery shoppers

（ plural ）

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mystery shopper

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